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Ordering and Shipping Information


Ordering Information

For phone orders, call 520-625-6847, 9AM to 5PM Pacific Time

To order by mail, print and mail order form with check, money order, or credit card information. Visa, MasterCard, Discover and American Express accepted. Mail to:

Technical Training Associates, PO Box 2259, Green Valley, AZ 85622

On-Line order payments are accomplished through our secure processing system via PayPal.

All Sales Are Final 


Shipping Information

All TTA Prices Include Shipping & Handling Via First Class or Priority Mail To Locations Within The United States. Customers from outside the United States will find standard shipping rates for Canada and other countries integrated in the PayPal section button which allows you to select the appropriate option when completing your on-line purchase.  In some special circumstances, some shipments to countries outside the U.S. may require additional shipping fees for shipments via UPS, FedEx, or DHL.

Warranty Information

All Audio Programs Are Digital Quality. All of our DVD's and CD's are guaranteed in regard to viewing and audio quality. We offer a no-charge replacement warranty on any DVD that does not play properly, or a CD in which there is a technical problem with the audio or self-print file.

Purchase Orders

Technical Training Associates accepts purchase orders from city, county, state, federal, and tribal governments, public school districts, county-operated community colleges, and state-run universities. Purchase orders may be sent as an email attachment to or by regular mail.

Order Forms

HVAC Business Success Program Order Form

HVACR Video Order Form

Appliance Video Order Form

The Appliance Service Business Success Program Order Form

HVACR Category Flat Rate System Order Form

Heat Pump Video Order Form

HVACR Fundamentals Package Video Order Form

HVACR Technician Training DVD/Video Library Bundle

HVACR Fundamentals Package Order Form

HVAC Technician Training DVD Set

International Shipping Information

International Customers, Please Note....

When purchasing DVD's and other training materials, shipping within the United States is included in the price. There are additional charges for shipping to other countries. When purchasing via our PayPal system that allows you to buy on-line, the charges to your credit card will be for the DVD only. When we receive notification of your order from PayPal, we will contact you via e-mail through PayPal to arrange additional payment to cover additional shipping fees to your location.

Shipping fees vary depending on your location. For example, shipping an "Uncomplicating The Heat Pump: Electrical Systems Troubleshooting" DVD to Japan costs $37.00 USD.

You may also elect to arrange for additional shipping payments, by providing Visa or MasterCard information to our office via mail to: Technical Training Associates, PO Box 2259, Green Valley, AZ 85622-2259, or via phone at (520) 625-6847.